Privacy Policy

Last updated: February 2026

1. Introduction

Welcome to Travel Plitvice ("we", "our", or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website and use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use our website.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide

  • Contact form submissions: When you use our contact form, we collect your name, email address, and the content of your message.
  • Newsletter subscriptions: If you subscribe to our newsletter, we collect your email address.

Information Collected Automatically

  • Analytics data: We collect anonymous usage data including pages visited, time spent on pages, referral sources, browser type, device type, and approximate geographic location (country/region level).
  • Cookies: We use cookies and similar technologies to enhance your browsing experience and gather analytical data. See Section 4 for details.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Respond to inquiries: To reply to messages submitted through our contact form and provide the assistance you have requested.
  • Send newsletters: If you have subscribed, to send you periodic updates, travel tips, and seasonal guides related to Plitvice Lakes.
  • Improve our website: To understand how visitors use our site, identify popular content, and improve the overall user experience.
  • Ensure security: To monitor and protect our website against spam, abuse, and security threats.

We will never sell, rent, or trade your personal information to third parties for marketing purposes.

4. Cookie Policy

Our website uses cookies to function properly and to provide analytics. Cookies are small text files stored on your device.

Essential Cookies

These cookies are necessary for the website to function correctly. They enable basic features such as page navigation and session management. These cookies do not collect personal information and cannot be disabled.

Analytics Cookies

We use analytics cookies (via Google Analytics) to understand how visitors interact with our website. These cookies collect anonymous, aggregated data such as the number of visitors, pages viewed, and traffic sources. You can opt out of analytics cookies through your browser settings or by using the Google Analytics Opt-out Browser Add-on.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:

  • Contact form submissions: Retained for up to 12 months after your inquiry has been resolved, unless a longer retention period is required for legal purposes.
  • Newsletter subscriptions: Your email address is retained until you unsubscribe. You can unsubscribe at any time using the link in our emails.
  • Analytics data: Aggregated analytics data is retained for up to 26 months.

6. Your Rights

Under the General Data Protection Regulation (GDPR) and applicable data protection laws, you have the following rights regarding your personal data:

  • Right of Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure: You have the right to request that we delete your personal data, subject to certain legal exceptions.
  • Right to Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal data for certain purposes, including direct marketing.

To exercise any of these rights, please contact us at info@travelplitvice.com. We will respond to your request within 30 days.

7. Third-Party Services

We use the following third-party services that may collect or process data:

  • Google Analytics: For website traffic analysis and usage statistics. Google Analytics uses cookies to collect anonymous data. For more information, see Google's Privacy Policy.
  • Cloudflare: For website security, performance optimization, and content delivery. Cloudflare may process certain technical data such as IP addresses. For more information, see Cloudflare's Privacy Policy.

We carefully select our third-party providers and ensure they comply with applicable data protection regulations.

8. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your data protection rights, please contact us: